With profound sadness and heavy hearts, the team at H2R Business Solutions announces the sudden and untimely passing of our beloved President and CEO, Jill Zappitelli of Waterloo, Ontario.

Jill passed away unexpectedly, leaving behind a deep void not only in the company she helped shape but also in the hearts of her colleagues, clients, and all those privileged to have known her. Her passing has come as a devastating shock to us all, and we are still grappling with the enormity of this loss.

Jill was more than a leader—she was a visionary, a mentor, a friend, and a cornerstone of H2R Business Solutions. From the company’s inception, Jill’s unwavering dedication, passion, and entrepreneurial spirit infused every aspect of the business. She built H2R with the firm belief that integrity, collaboration, and human-centered leadership are the keys to sustainable success. Her commitment to excellence was matched only by her deep compassion for people—employees, clients, and community members alike.

Under Jill’s guidance, H2R Business Solutions grew not only in size and impact but in heart. Her ability to foster genuine connections, her relentless pursuit of innovation, and her tireless efforts to empower others set a standard that will remain etched into the company’s DNA forever.

To her colleagues, Jill was a source of inspiration—always willing to lend a listening ear, share her insights, or offer encouragement. Her leadership style was inclusive and empowering. She made everyone feel seen and heard, and she brought out the best in each member of the team. Her door was always open, her laughter always welcome, and her wisdom always appreciated.

To our clients and partners, Jill was a trusted advisor and a driving force behind successful collaborations. Her ability to navigate complex business challenges with grace and tenacity earned her respect and admiration across industries. Jill’s work went beyond delivering services—she built relationships rooted in trust, transparency, and shared values.

To her family and loved ones, Jill was a beacon of strength, love, and kindness. While her professional achievements were vast, it was her role as a devoted family member and friend that truly defined her. Our deepest condolences go out to her family, especially during this time of unimaginable sorrow.

As we come to terms with this painful reality, we also commit ourselves to honoring Jill’s legacy. The company she built will continue to carry forward her vision, values, and the many lessons she imparted. We will strive to uphold the standard of excellence she set and to lead with the compassion and integrity she exemplified every day.

A memorial service to celebrate Jill’s life and contributions will be announced in the coming days. We invite all who knew her to join us in remembering a remarkable woman whose life touched so many.

Jill Zappitelli was truly one of a kind. Though she is no longer with us in body, her spirit will remain with us always—in our hearts, in our work, and in the community she helped build. May she rest in peace.

With heartfelt condolences,
The H2R Business Solutions Team